Privacy Policy

This Privacy Policy outlines how Pure Casino collects, uses, protects, and handles personal information from its users. Our commitment is to safeguard the privacy of individuals who visit and play at the online Pure Casino UK and ensure that all data processing is conducted transparently and securely. This document details our practices regarding information management.

Information We Collect

To provide a secure and comprehensive gaming experience, we gather specific information. The collection process occurs during account registration, financial transactions, and interactions with our services. This is a necessary part of maintaining a safe environment for all players. The types of personal data we may collect include:

• Identity and Contact Data: Information provided during registration, such as name, date of birth, email address, phone number, and physical address.
• Financial Information: Details related to payment methods used for deposits and withdrawals, including masked card numbers and transaction histories. This is required for processing payments with providers like Visa, Mastercard, and Bitcoin.
• Verification Documents: As part of our Know Your Customer (KYC) process, we may request copies of government-issued ID, proof of address, and proof of payment method ownership.
• Technical Data: Information about the device and browser used to access our services, including IP address, login data, and browser type, which helps us optimise the platform and prevent fraud.

How We Use Information

The data we collect is used for specific, legitimate purposes aimed at enhancing the service provided. Our primary goal is to ensure a secure, fair, and personalised gaming environment. Information is processed to manage accounts, facilitate transactions, and comply with regulatory obligations. For example, we use personal details to verify identity, which is crucial for preventing underage gambling and fraudulent activity.

Data Sharing and Disclosure

Pure Casino does not sell personal data to third parties. However, we may share information with trusted partners to deliver our services effectively. These partners include payment service providers for processing transactions, fraud prevention agencies for security checks, and regulatory authorities when required by law. All third parties are contractually obligated to maintain the confidentiality and security of the data.

Data Security

Protecting player information is a top priority. We employ robust security measures to prevent unauthorised access, alteration, or disclosure of personal data. Our security framework includes SSL encryption to protect data transmitted between a player’s device and our servers, strict internal access controls to ensure only authorised personnel can view personal information, and KYC verification checks to add an extra layer of security to accounts.

Rights Regarding Personal Information

Users have several rights concerning their personal data under applicable data protection laws. These rights include the ability to request access to the information we hold, ask for corrections to any inaccuracies, and request the deletion of data under certain circumstances. Players can also object to specific types of data processing. To exercise these rights, please contact our support team.

Cookies and Tracking Technologies

Our platform uses cookies to enhance the user experience. Cookies are small text files stored on a device that help with website navigation, remember preferences, and ensure relevant content is displayed. They are essential for functions like keeping a user logged in during a session. By using the site, you consent to the use of cookies as described in this Privacy Policy.

Policy Updates

We may update this policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any modifications will be posted on this page, and we encourage players to review it periodically to stay informed. Continued use of our services after any changes constitutes acceptance of the new terms. Our approach to data protection is also aligned with our commitment to player welfare, as detailed in the Pure Casino responsible gambling guidelines.

Contact Information

For any questions or concerns regarding this policy or the handling of personal data, please get in touch with our dedicated support team. Queries can be directed to our support email at support@purecasino.co, and for document submissions, please use documents@pure.casino.